Field Service

Industry Overview


Toughbook reliability plus industry-leading software applications equal powerful and complete field service solutions.

Excellent customer service is about getting the job done right the first time. Toughbooks support workforce management software programs so you can access customer service histories instantly. Access repair manuals and manufacturers’ updates to solve problems immediately, so repeat visits are not necessary. Get real-time parts inventory, tracking and pricing information. Accelerate billing cycles and revenue generation with a single electronic entry of information from the field, reducing errors and delays caused by the re-entry of information from handwritten forms.


Applications


 
Toughbook 30
powerful, rugged, and
wireless
View Spec Sheet
 Toughbook 19
rugged, lightweight,
wireless, and convertible
View Spec Sheet


Featured Benefits


Real-Time Wireless Communications


By partnering with today’s leading global technology developers, carriers and manufacturers, Panasonic is at the forefront of the ever-changing wireless industry, and is able to provide end users with the most advanced integrated wireless mobile computing options available. Currently we offer a variety of integrated options that support all nationwide wireless networks including 1xRTT/CDMA and GSM/GPRS as well as next-generation technologies such as EDGE and EVDO.

Exceptional Portability


The Toughbook 30 is easy to carry in the field. Considered the industry's most vesatile, full-sized, fully-rugged notebook PC, it has a built-in handle for convenient portability. No matter where your job takes you, the Toughbook 30 is always as mobile as you are.

Durability


Panasonic seals every port, hinge, keyboard and connector for unmatched durability. Toughbooks endure stringent MIL-STD-810F testing procedures that measure for dust, water, vibration, extreme temperature and moisture resistance, as well as drop shock absorption. This makes them the PC solution that's tough enough to handle diverse applications. Toughbooks can take it-day in and day out.